In this tutorial, we are going to install osTicket on AlmaLinux and explain in step-by-step detail how to configure it with the LAMP stack.
osTicket is an open-source support ticketing system written in PHP which supports MySQL or PostgreSQL as database types.osTicket has many features such as Advanced Search, Ticket Filters, Service Level Agreements, Custom Columns and Queues and etc. In this tutorial, we are going to use MariaDB as a database and Apache as a web server.
Installing osTicket on AlmaLinux is a very easy and straightforward process that can take up to 20 minutes. Let’s get started!