Vtiger CRM is a cloud-based Customer Relationship Management (CRM) platform that aids interactions between the company and its customers. It provides an intuitive customer experience and delivers outstanding performance for marketing, sales, and support teams which in return provides better customer retention for the company.
Some of the key features provided by Vtiger CRM:
- Provides API Functionality
- Account & Contact Management
- Customer Support Services
- Inventory Automation
- Reporting and Statistics
- Social Media Integration
- Supports Data Import and Export
Vtiger CRM offers an open-source version of its platform which is supported continuously by communities and developers. It is developed using PHP, and it utilizes Apache as a web server and MariaDB as the database server.