Comments on: How to Install Roundcube Webmail on Ubuntu 20.04 https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/ Premium Linux Tutorials Since 2001 Thu, 24 Nov 2022 17:42:31 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Jabulon https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48962 Thu, 24 Nov 2022 17:42:31 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48962 I installed Roundcube through AWS marketplace and successfully pointed it to an FQDN. I have failed to login to setup the mail server. How can I achieve this?

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By: Enric https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48932 Thu, 16 Jun 2022 20:14:02 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48932 In reply to admin.

Is this the article you followed in installing Roundcube?
Yes
and to install postfix this other.
https://www.rosehosting.com/blog/how-to-install-a-mail-server-with-postfixadmin-on-ubuntu-20-04/#comment-48902

I will reinstall or take a good look, lest I miss something.

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By: admin https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48930 Thu, 16 Jun 2022 06:52:27 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48930 In reply to Enric.

The issue might be on dovecot and you should check the configuration or if possible reinstall Roundcube.

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By: admin https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48929 Thu, 16 Jun 2022 06:49:50 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48929 In reply to Enric.

Is this the article you followed in installing Roundcube?

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By: Enric https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48928 Wed, 15 Jun 2022 20:28:56 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48928 In reply to admin.

If I enter the roundcube/logs directory, there is also a file there and these errors appear within it:

[15-Jun-2022 22:16:42 +0200]: IMAP Error: Login failed for admin@clancte.es against localhost from 83.42.93.215. AUTHENTICATE PLAIN: Authentication failed. in /var/www//roundcube/program/lib/Roundcube/rcube_imap.php on line 200 (POST /roundcube/?_task=login&_action=login)

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By: Enric https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48927 Wed, 15 Jun 2022 20:11:02 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48927 In reply to admin.

I just looked at the log of the file you mention.

I get this:
Jun 15 21:01:56 ns3247118 dovecot: pop3-login: Disconnected (no auth attempts in 10 secs): user=, rip=192.241.213.94, lip=164.132.173.9, session=

Jun 15 21:01:59 ns3247118 dovecot: imap-login: Disconnected (no auth attempts in 2 secs): user=, rip=92.118.161.21, lip=164.132.173.9, TLS handshaking: SSL_accept() failed: error>

Jun 15 21:13:14 ns3247118 postfix/smtpd[73840]: connect from unknown[37.0.8.40]

Jun 15 21:13:14 ns3247118 postfix/smtpd[73840]: disconnect from unknown[37.0.8.40] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4

Jun 15 21:16:34 ns3247118 postfix/anvil[73842]: statistics: max connection rate 1/60s for (smtp:37.0.8.40) at Jun 15 21:13:14

Jun 15 21:16:34 ns3247118 postfix/anvil[73842]: statistics: max connection count 1 for (smtp:37.0.8.40) at Jun 15 21:13:14

Jun 15 21:16:34 ns3247118 postfix/anvil[73842]: statistics: max cache size 1 at Jun 15 21:13:14

Jun 15 21:38:11 ns3247118 postfix/smtpd[73994]: connect from unknown[194.31.98.76]

Jun 15 21:38:11 ns3247118 postfix/smtpd[73994]: disconnect from unknown[194.31.98.76] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4

Jun 15 21:40:39 ns3247118 postfix/smtpd[74088]: connect from unknown[37.0.8.40]

Jun 15 21:40:39 ns3247118 postfix/smtpd[74088]: disconnect from unknown[37.0.8.40] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4

Jun 15 21:43:59 ns3247118 postfix/anvil[73996]: statistics: max connection rate 1/60s for (smtp:194.31.98.76) at Jun 15 21:38:11

Jun 15 21:43:59 ns3247118 postfix/anvil[73996]: statistics: max connection count 1 for (smtp:194.31.98.76) at Jun 15 21:38:11

Jun 15 21:43:59 ns3247118 postfix/anvil[73996]: statistics: max cache size 1 at Jun 15 21:38:11

In case it helps with anything, if I enter postfixadmin from the browser it lets me log in with the username and password.

But doing the same in roundcube I have no luck. It tells me that the username or password is incorrect.

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By: admin https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48926 Wed, 15 Jun 2022 06:26:14 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48926 In reply to Enric.

Please check /var/log/mail.log for details.

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By: Enric https://www.rosehosting.com/blog/how-to-install-roundcube-webmail-on-ubuntu-20-04/#comment-48925 Tue, 14 Jun 2022 21:43:46 +0000 https://www.rosehosting.com/blog/?p=33834#comment-48925 In reply to admin.

Hello, thank you very much for your help.

I have gone to /var/log/apache2/
there are several logs
roundcube.midominio_error.log

roundcube.midominio_access.log

roundcube.midominio_error.log

roundcube_error.log

All of them are completely empty.

Maybe I should look elsewhere?

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