{"id":19304,"date":"2016-06-01T07:55:17","date_gmt":"2016-06-01T12:55:17","guid":{"rendered":"https:\/\/www.rosehosting.com\/blog\/?p=19304"},"modified":"2022-06-03T03:42:52","modified_gmt":"2022-06-03T08:42:52","slug":"how-to-install-ticketscad-on-centos","status":"publish","type":"post","link":"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/","title":{"rendered":"How to install TicketsCAD on CentOS"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><img decoding=\"async\" class=\"alignnone size-full wp-image-24527\" src=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS.jpg\" alt=\"How to install TicketsCAD on CentOS\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS.jpg 1200w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-150x79.jpg 150w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-300x158.jpg 300w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-768x403.jpg 768w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-1024x538.jpg 1024w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-860x452.jpg 860w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-680x357.jpg 680w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-500x263.jpg 500w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-400x210.jpg 400w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-200x105.jpg 200w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/06\/How-to-install-TicketsCAD-on-CentOS-50x26.jpg 50w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>We&#8217;ll show you How to install TicketsCAD on CentOS. Tickets CAD is a free open-source computer-aided dispatch (CAD) software and it is a part of the open ISES (Open Information Systems for Emergency Services) Project. Tickets CAD is primarily designed to support community emergency services. This install guide assumes that Apache, MySQL and PHP are already installed and configured on your Linux VPS. At the time of writing this tutorial, the latest version of TicketsCAD is 3.09 and it requires:<\/p>\n<p><!--more--><\/p>\n<ul>\n<li>PHP 5.2 or higher with the following PHP extensions enabled: GD Graphics Library version 2.0.x+ (or ImageMagick). Also, safe_mode and magic_quotes_runtime settings should be disabled and ini_set and file_uploads setting should be enabled in PHP configuration (php.ini).<\/li>\n<li>Apache Web Server 2.0 or higher compiled with mod_rewrite module and with the following directives allowed: RewriteEngine, RewriteBase, RewriteCond and RewriteRule.<\/li>\n<li>MySQL or MariaDB database server installed on your virtual server.<\/li>\n<\/ul>\n<p>This tutorial was tested and written for a <a title=\"CentOS VPS Hosting\" href=\"https:\/\/www.rosehosting.com\/centos-hosting.html\" target=\"_blank\" rel=\"noopener noreferrer\">CentOS VPS<\/a>, but it should work on any server using some RPM based Linux distribution.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-662abc560d0c5\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-662abc560d0c5\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#1-Installation-instructions\" title=\"1. Installation instructions\">1. Installation instructions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#2-Run-the-following-command-to-set-proper-permissions\" title=\"2. Run the following command to set proper permissions:\">2. Run the following command to set proper permissions:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#3-Create-a-new-MySQL-database-for-TicketsCAD-on-your-server\" title=\"3. Create a new MySQL database for TicketsCAD on your server:\">3. Create a new MySQL database for TicketsCAD on your server:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#4-Locate-the-php-configuration-file-using-the-following-command\" title=\"4. Locate the php configuration file using the following command:\">4. Locate the php configuration file using the following command:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#5-Edit-the-%E2%80%98phpini-file-and-addmodify-the-following-lines\" title=\"5. Edit the \u2018php.ini\u2019 file and add\/modify the following lines:\">5. Edit the \u2018php.ini\u2019 file and add\/modify the following lines:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#6-Then-add-the-following-lines-at-the-end\" title=\"6. Then, add the following lines at the end:\">6. Then, add the following lines at the end:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#7-Restart-the-Apache-web-server-for-the-changes-to-take-effect\" title=\"7. Restart the Apache web server for the changes to take effect:\">7. Restart the Apache web server for the changes to take effect:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#8-Then-select-%E2%80%98Install-Database-%E2%80%93-new-and-click-%E2%80%98Do-it\" title=\"8. Then, select &#8216;Install Database &#8211; new&#8217; and click &#8216;Do it&#8217;.\">8. Then, select &#8216;Install Database &#8211; new&#8217; and click &#8216;Do it&#8217;.<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1-Installation-instructions\"><\/span>1. Installation instructions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Download the latest version of TicketsCAD available on the official website at &#8216;http:\/\/www.ticketscad.org&#8217; to a directory on your server, then extract the archive file using the following commands:<\/p>\n<pre>cd \/opt\/\r\nwget http:\/\/www.ticketscad.org\/files\/2014\/4571\/3939\/tickets_3.09A_101715.zip\r\nmkdir -p \/var\/www\/html\/ticketscad\r\nunzip tickets_3.09A_101715.zip -d \/var\/www\/html\/ticketscad\/<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"2-Run-the-following-command-to-set-proper-permissions\"><\/span>2. Run the following command to set proper permissions:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<pre>chown apache:apache -R \/var\/www\/html\/ticketscad\/<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"3-Create-a-new-MySQL-database-for-TicketsCAD-on-your-server\"><\/span>3. Create a new MySQL database for TicketsCAD on your server:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<pre>mysql -u root -p\r\nmysql&gt; CREATE DATABASE ticketsdb;\r\nmysql&gt; GRANT ALL PRIVILEGES ON ticketsdb.* TO 'ticketsuser'@'localhost' IDENTIFIED BY 'your-password' WITH GRANT OPTION;\r\nmysql&gt; FLUSH PRIVILEGES;\r\nmysql&gt; quit<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"4-Locate-the-php-configuration-file-using-the-following-command\"><\/span>4. Locate the php configuration file using the following command:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<pre>#php -i | grep php.ini\r\nConfiguration File (php.ini) Path =&gt; \/etc\r\nLoaded Configuration File =&gt; \/etc\/php.ini<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"5-Edit-the-%E2%80%98phpini-file-and-addmodify-the-following-lines\"><\/span>5. Edit the \u2018php.ini\u2019 file and add\/modify the following lines:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<pre><code>memory_limit<\/code> = 256M safe_mode = Off <code>magic_quotes_runtime<\/code> = Off session.auto_start = 0<\/pre>\n<p>You may also want to change the &#8216;date.timezone&#8217; setting, so edit the PHP configuration file and modify this setting to &#8216;date.timezone = US\/Central&#8217; (or whatever your timezone is).<br \/>\nCreate a new virtual host directive in Apache. For example, edit your Apache configuration file (\u2018\/etc\/httpd\/conf\/httpd.conf\u2019 by default) and uncomment the following line:<\/p>\n<pre>#NameVirtualHost *:80<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"6-Then-add-the-following-lines-at-the-end\"><\/span>6. Then, add the following lines at the end:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<pre>&lt;VirtualHost *:80&gt;\r\nServerAdmin admin@yourdomain.com\r\nDocumentRoot \/var\/www\/html\/ticketscad\/\r\nServerName yourdomain.com\r\nServerAlias www.yourdomain.com\r\n&lt;Directory \/var\/www\/html\/ticketscad\/&gt;\r\n    Options FollowSymLinks\r\n    AllowOverride All\r\n&lt;\/Directory&gt;\r\n    ErrorLog logs\/yourdomain.com-error_log\r\n    CustomLog logs\/yourdomain.com-access_log common\r\n&lt;\/VirtualHost&gt;\r\n<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"7-Restart-the-Apache-web-server-for-the-changes-to-take-effect\"><\/span>7. Restart the Apache web server for the changes to take effect:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<pre>service httpd restart<\/pre>\n<p>Open http:\/\/yourdomain.com\/install.php in your favorite web browser and follow the easy instructions: enter the database connection settings:<br \/>\nMySQL Host: localhost<br \/>\nMySQL Username: ticketsuser<br \/>\nMySQL Password: *your-password*<br \/>\nMySQL Database: ticketsdb<\/p>\n<h2><span class=\"ez-toc-section\" id=\"8-Then-select-%E2%80%98Install-Database-%E2%80%93-new-and-click-%E2%80%98Do-it\"><\/span>8. Then, select &#8216;Install Database &#8211; new&#8217; and click &#8216;Do it&#8217;.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>That is it. The TicketsCAD installation is now complete.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-19311\" src=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/05\/ticketscad-back-end-300x155.jpg\" alt=\"ticketscad back-end\" width=\"300\" height=\"155\" srcset=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/05\/ticketscad-back-end-300x155.jpg 300w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/05\/ticketscad-back-end-768x398.jpg 768w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/05\/ticketscad-back-end-1024x530.jpg 1024w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2016\/05\/ticketscad-back-end.jpg 1442w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<hr \/>\n<p>Open http:\/\/yourdomain.com\/index.php?first_start=yes and log in to the administration back-end using admin as username and admin as password. Please change the administrator password: click &#8216;Config&#8217; &gt;&gt; Edit My Profile &gt;&gt; enter the new password twice and click &#8216;Submit&#8217;. Make sure to use strong passwords for your accounts.<\/p>\n<p>Of course you don\u2019t have\u00a0to install TicketsCAD on CentOS if you use one of <a href=\"https:\/\/www.rosehosting.com\/managed-vps-hosting.html\">our Managed Linux VPS Hosting services<\/a>, in which case you can simply ask our expert Linux admins to install TicketsCAD on CentOS<strong>\u00a0<\/strong>for you. They are available 24&#215;7 and will take care of your request immediately.<\/p>\n<p><span style=\"color: #ff0000;\"><strong>PS.<\/strong><\/span> If you liked this post on How to install TicketsCAD on CentOS, please share it with your friends on the social networks using the buttons on the left or simply leave a reply below. Thanks.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ll show you How to install TicketsCAD on CentOS. Tickets CAD is a free open-source computer-aided dispatch (CAD) software and &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"How to install TicketsCAD on CentOS\" class=\"read-more button\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/#more-19304\" aria-label=\"Read more about How to install TicketsCAD on CentOS\">Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":24527,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1699,13],"tags":[34,1262],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to install TicketsCAD on CentOS - RoseHosting<\/title>\n<meta name=\"description\" content=\"How to install TicketsCAD on CentOS - RoseHosting\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-ticketscad-on-centos\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to install TicketsCAD on CentOS - 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