{"id":29905,"date":"2019-03-13T11:13:45","date_gmt":"2019-03-13T16:13:45","guid":{"rendered":"https:\/\/www.rosehosting.com\/blog\/?p=29905"},"modified":"2022-12-29T10:52:50","modified_gmt":"2022-12-29T16:52:50","slug":"how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps","status":"publish","type":"post","link":"https:\/\/www.rosehosting.com\/blog\/how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps\/","title":{"rendered":"How to Install Vtiger CRM on an Ubuntu 18.04 VPS"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><img decoding=\"async\" class=\"alignnone wp-image-29920 size-full\" src=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/install-vtiger-crm-ubuntu18.jpg\" alt=\"Install Vtiger CRM on Ubuntu\" width=\"742\" height=\"372\" srcset=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/install-vtiger-crm-ubuntu18.jpg 742w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/install-vtiger-crm-ubuntu18-150x75.jpg 150w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/install-vtiger-crm-ubuntu18-300x150.jpg 300w\" sizes=\"(max-width: 742px) 100vw, 742px\" \/><\/p>\n<p><b>Vtiger CRM<\/b> is\u00a0a cloud-based Customer Relationship Management (CRM) platform that aids interactions between the company and its customers.\u00a0 It provides an intuitive customer experience and delivers outstanding performance for marketing, sales, and support teams which in return provides better customer retention for the company.<\/p>\n<p>Some of the key features provided by <strong>Vtiger CRM<\/strong>:<\/p>\n<div class=\"col-lg-4 col-md-6 col-sm-6 col-xs-12\">\n<ul>\n<li>Provides API Functionality<\/li>\n<li class=\"TrT0Xe\">Account &amp;\u00a0Contact Management<\/li>\n<li class=\"TrT0Xe\">Customer Support Services<\/li>\n<li class=\"TrT0Xe\">Inventory Automation<\/li>\n<li>Reporting and Statistics<\/li>\n<li>Social Media Integration<\/li>\n<li>Supports Data Import and Export<\/li>\n<\/ul>\n<\/div>\n<p><strong>Vtiger CRM<\/strong> offers an open-source version of its platform which is supported continuously by communities and developers. It is developed using PHP, and it utilizes Apache as a web server and MariaDB as the database server.<\/p>\n<p><!--more--><\/p>\n<p>In this article, we will show you <strong>how to install <b>Vtiger CRM\u00a0<\/b>on Ubuntu 18.04<\/strong>.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-662ce54fe911b\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-662ce54fe911b\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps\/#Prerequisites\" title=\"Prerequisites:\">Prerequisites:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps\/#Check-for-Updates-and-Install-Dependencies\" title=\"Check for Updates and Install Dependencies\">Check for Updates and Install Dependencies<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps\/#Installing-the-LAMP-Stack\" title=\"Installing the LAMP Stack\">Installing the LAMP Stack<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps\/#Installing-Vtiger-CRM\" title=\"Installing Vtiger CRM\">Installing Vtiger CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps\/#Creating-a-Virtual-Host\" title=\"Creating a Virtual Host\">Creating a Virtual Host<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Prerequisites\"><\/span>Prerequisites:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For this tutorial, we will be using our <a href=\"https:\/\/www.rosehosting.com\/ubuntu-hosting.html\">Ubuntu VPS<\/a> service. Please make sure that your server meets the following minimum hardware and software requirements:<\/p>\n<p><strong>Hardware:<\/strong><\/p>\n<ul>\n<li>2 CPU Cores<\/li>\n<li>2GB of RAM<\/li>\n<li>10GB of free disk space<\/li>\n<\/ul>\n<p><strong>Software:<\/strong><\/p>\n<ul>\n<li>Domain name registered and pointed to your server IP address<\/li>\n<li>Ubuntu 18.04 or later<\/li>\n<li>Full root access<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Check-for-Updates-and-Install-Dependencies\"><\/span>Check for Updates and Install Dependencies<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Log in to your server via SSH:<\/p>\n<pre>ssh [username]@[server_ip_address]<\/pre>\n<p>Be sure to replace &#8220;username&#8221; with the account name of a root user found on the server (or the root user itself), and replace &#8220;server_ip&#8221; with the IP address of your server.<\/p>\n<p>Before starting with the installation, it is recommended to update Ubuntu packages to their latest versions:<\/p>\n<pre>apt-get update\r\napt-get upgrade<\/pre>\n<p>Ensure the required dependencies are installed by running the following command:<\/p>\n<pre>apt-get install software-properties-common build-essential unzip wget -y<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"Installing-the-LAMP-Stack\"><\/span>Installing the LAMP Stack<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>1. Installing Apache2<\/h3>\n<p>Apache2 is the recommended web server for Vtiger. To install it, execute the following command:<\/p>\n<pre>apt-get install apache2<\/pre>\n<p>Once installed, it is best to enable the automatic startup of the Apache2 service in case of a system reboot:<\/p>\n<pre>systemctl enable apache2<\/pre>\n<p>To check if your Apache2 service is running, use the following command:<\/p>\n<pre>systemctl status apache2<\/pre>\n<p>You should see the following output:<\/p>\n<pre>\u25cf apache2.service - The Apache HTTP Server\r\nLoaded: loaded (\/lib\/systemd\/system\/apache2.service; enabled; vendor preset: enabled)<\/pre>\n<p>An Apache module called &#8220;rewrite&#8221; should be enabled:<\/p>\n<pre>a2enmod rewrite<\/pre>\n<p>Restart the apache2 service to apply the changes we made:<\/p>\n<pre>systemctl restart apache2<\/pre>\n<h3>2. Installing PHP v7.2<\/h3>\n<p>Vtiger CMS supports the latest stable version of PHP, which is PHP 7.2. Unfortunately, this is not yet the default version of PHP installed on Ubuntu 18.04, therefore we must add an additional repository. To proceed, use the following commands:<\/p>\n<pre>add-apt-repository ppa:ondrej\/php\r\napt-get update<\/pre>\n<p>After updating the repository, use the following command to install PHP 7.2 and all libraries required for this tutorial:<\/p>\n<pre>apt install libapache2-mod-php7.2 php7.2 php7.2-cli php7.2-mysql php7.2-common php7.2-zip php7.2-intl php7.2-mbstring php7.2-xmlrpc php7.2-curl php7.2-soap php7.2-gd php7.2-xml php7.2-intl php7.2-ldap php7.2-imap php7.2-json<\/pre>\n<p>To verify that you are using PHP 7.2, type the following command:<\/p>\n<pre>php\u00a0-v<\/pre>\n<p>You should see the following text:<\/p>\n<pre>PHP 7.2.15-1+ubuntu18.04.1+deb.sury.org+1 (cli) (built: Feb  8 2019 15:38:01) ( NTS )\r\nCopyright (c) 1997-2018 The PHP Group\r\nZend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies\r\n    with Zend OPcache v7.2.15-1+ubuntu18.04.1+deb.sury.org+1, Copyright (c) 1999-2018, by Zend Technologies\r\n<\/pre>\n<p>Additional changes in Apache&#8217;s loaded default configuration file for PHP is required by Vtiger.<\/p>\n<pre>nano\u00a0\/etc\/php\/7.2\/apache2\/php.ini<\/pre>\n<p>Modify the following lines:<\/p>\n<pre>max_execution_time = 120\r\nmax_input_vars = 2000\r\nmemory_limit = 256M\r\npost_max_size = 32M\r\nupload_max_filesize = 64M\r\nfile_uploads = On\r\nallow_url_fopen = On\r\ndisplay_errors = On\r\nshort_open_tags = Off\r\nlog_errors = Off\r\nerror_reporting = E_WARNING &amp; ~E_NOTICE &amp; ~E_DEPRECATED &amp; ~E_STRICT<\/pre>\n<p>Save the configuration and restart the Apache web server service to apply the changes:<\/p>\n<pre>systemctl restart apache2<\/pre>\n<h3>3. Installing MariaDB Server<\/h3>\n<p>To install the MariaDB server, use the following command.<\/p>\n<pre>apt-get install mariadb-server<\/pre>\n<p>After a successful installation, we have to apply basic security settings by using the built-in security script provided by MariaDB.<\/p>\n<pre>mysql_secure_installation<\/pre>\n<p>For all questions aside from setting the new password, answer the prompts with:<\/p>\n<pre>Remove anonymous users? (Press y|Y for Yes, any other key for No) : Y\r\nDisallow root login remotely? (Press y|Y for Yes, any other key for No) : Y\r\nRemove test database and access to it? (Press y|Y for Yes, any other key for No) : Y\r\nReload privilege tables now? (Press y|Y for Yes, any other key for No) : Y<\/pre>\n<p>To verify the version of MySQL currently installed, type the following command:<\/p>\n<pre>mysql -V<\/pre>\n<p>You should see the following text:<\/p>\n<pre>mysql  Ver 15.1 Distrib 10.1.38-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2<\/pre>\n<h3>3. Creating our Vtiger CRM Database<\/h3>\n<p>After setting up the database server, we can now continue by creating and setting up our database.<\/p>\n<p>Log in to MariaDB&#8217;s CLI:<\/p>\n<pre>mysql -u root -p<\/pre>\n<p>Use the following lines to create the database (vtiger_db) and assign the user (vtiger_user) to the newly created database.<\/p>\n<p>Always remember to use a strong password.\u00a0Generally, a password utilizing at least 12 characters including alphanumeric and grammatical symbols is sufficient. Never use passwords based upon dictionary words or significant dates.<\/p>\n<pre>CREATE DATABASE vtiger_db;\r\nCREATE USER 'vtiger_user'@'localhost' IDENTIFIED BY '[password]';\r\nGRANT ALL PRIVILEGES ON vtiger_db.* TO 'vtiger_user'@'localhost' IDENTIFIED BY '[password]' WITH GRANT OPTION;\r\nALTER DATABASE vtiger_db CHARACTER SET utf8 COLLATE utf8_general_ci;\r\nFLUSH PRIVILEGES;\r\nEXIT;<\/pre>\n<p>Do not forget to replace &#8220;[password]&#8221; with your strong password.<\/p>\n<p>To verify that we can access the newly created database with the new database user, run the following command:<\/p>\n<pre>mysql -u vtiger_user -p vtiger_db<\/pre>\n<p>It will ask for your database user password; once logged in you should be able to see MariaDB CLI.<\/p>\n<p>To exit the CLI, type:<\/p>\n<pre>quit<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"Installing-Vtiger-CRM\"><\/span>Installing Vtiger CRM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After successfully setting up our LAMP stack, we can now download and install Vtiger CRM. At the time of writing, the latest stable version of Vtiger is 7.1.0.<\/p>\n<p>First, we will need to change our directory to &#8220;\/var\/www\/&#8221;.<\/p>\n<pre>cd \/var\/www\/<\/pre>\n<p>After changing the current directory, we may now proceed in downloading the web files for Vtiger CRM using wget.<\/p>\n<pre>wget https:\/\/cfhcable.dl.sourceforge.net\/project\/vtigercrm\/vtiger%20CRM%207.1.0\/Core%20Product\/vtigercrm7.1.0.tar.gz<\/pre>\n<p>After the download has been successfully completed, we can then extract the GZ file using the following command:<\/p>\n<pre>tar -xvzf vtigercrm7.1.0.tar.gz<\/pre>\n<p>Remove the downloaded file after unzipping:<\/p>\n<pre>rm vtigercrm7.1.0.tar.gz<\/pre>\n<p>We need to ensure that the file and folder permissions are correct:<\/p>\n<pre>chown -R www-data:www-data \/var\/www\/vtigercrm\/\r\nchmod 755 \/var\/www\/vtigercrm\/<\/pre>\n<h2><span class=\"ez-toc-section\" id=\"Creating-a-Virtual-Host\"><\/span>Creating a Virtual Host<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For our Vtiger installation, it is best to create a dedicated Apache virtual host configuration, which not only makes our setup more organized, but this also allows your server to be used for other purposes, in case you&#8217;d need to set up other websites in the future.<\/p>\n<p>Create and modify the following file:<\/p>\n<pre>nano \/etc\/apache2\/sites-available\/vtigercrm.conf<\/pre>\n<p>Paste the following (modify according to your server&#8217;s parameters):<\/p>\n<pre>&lt;VirtualHost *:80&gt;\r\n\r\n     ServerName vtiger-dev.yourdomainhere.com\r\n     ServerAlias www.vtiger-dev.yourdomainhere.com\r\n\r\n     ServerAdmin admin@vtiger-dev.yourdomainhere.com\r\n\r\n     DocumentRoot \/var\/www\/vtigercrm\/\r\n\r\n     ErrorLog ${APACHE_LOG_DIR}\/vtiger-dev.yourdomainhere.com-error.log\r\n     CustomLog ${APACHE_LOG_DIR}\/vtiger-dev.yourdomainhere.com-access.log combined\r\n\r\n     &lt;Directory \/var\/www\/vtigercrm\/&gt;\r\n          Options FollowSymlinks\r\n          AllowOverride All\r\n          Order allow,deny\r\n         Allow from all\r\n     &lt;\/Directory&gt;\r\n\r\n&lt;\/VirtualHost&gt;<\/pre>\n<p>Once done, save the file and execute the following commands to activate that changes that we have made:<\/p>\n<pre>a2ensite vtigercrm.conf\r\nsystemctl restart apache2<\/pre>\n<p>You can now visit your website and proceed with the initial setup, which should look like this.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-29915 size-large\" src=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/vtiger_initial_setup-1024x441.png\" alt=\"\" width=\"1024\" height=\"441\" srcset=\"https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/vtiger_initial_setup-1024x441.png 1024w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/vtiger_initial_setup-150x65.png 150w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/vtiger_initial_setup-300x129.png 300w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/vtiger_initial_setup-768x331.png 768w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/vtiger_initial_setup-1080x465.png 1080w, https:\/\/www.rosehosting.com\/blog\/wp-content\/uploads\/2019\/02\/vtiger_initial_setup.png 1380w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>That&#8217;s it &#8211;\u00a0<\/strong>you now have a working CRM platform powered by Vtiger on your Ubuntu 18.04 server.<\/p>\n<hr \/>\n<p>Of course, you don\u2019t have to <strong>install <b>Vtiger CRM\u00a0<\/b>on Ubuntu 18.04<\/strong> if you have an\u00a0<a href=\"https:\/\/www.rosehosting.com\/ubuntu-hosting.html\">Ubuntu VPS<\/a> with us. You can simply ask our support team to install Vtiger CRM on Ubuntu 18.04 for you. They are available 24\/7 and will be able to help you with the installation.<\/p>\n<p><span style=\"color: #ff0000;\"><strong>PS<\/strong><\/span>. If you enjoyed reading this blog post on how to install Vtiger CRM on Ubuntu 18.04, feel free to share it on social networks using the shortcuts below, or simply leave a comment in the comments section. Thanks.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vtiger CRM is\u00a0a cloud-based Customer Relationship Management (CRM) platform that aids interactions between the company and its customers.\u00a0 It provides &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"How to Install Vtiger CRM on an Ubuntu 18.04 VPS\" class=\"read-more button\" href=\"https:\/\/www.rosehosting.com\/blog\/how-to-install-vtiger-crm-on-an-ubuntu-18-04-vps\/#more-29905\" aria-label=\"Read more about How to Install Vtiger CRM on an Ubuntu 18.04 VPS\">Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":29920,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1710,13,1698],"tags":[59,1594,174],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Install Vtiger CRM on an Ubuntu 18.04 VPS - RoseHosting<\/title>\n<meta name=\"description\" content=\"How to Install Vtiger CRM on an Ubuntu 18.04 VPS - 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